Your information.
A clear purpose.

Updated: 16 October 2026

Who handles your information

BHOOBALLABH SERVICES (OPC) PRIVATE LIMITED, CIN: U85500DL2025OPC451321, operates this website under the राधे The Vision brand and handles guidance requests, student accounts and study progress.

Guidance requests

Your request may include your name, email or phone number, exam, learning preferences, budget, chosen institutes and message. We use these details to understand your needs, respond to your request, provide guidance and handle admission-support, refund or service concerns you raise.

Student accounts and test progress

When you create an account, we collect your name, email address and username to provide sign-in and account support. Account passwords are handled by WordPress and saved as hashes.

Tests record your selected answers, attempt status, start and deadline times, submission time, score and result. These records let you resume an available attempt, review results and see your own study history.

Private highlights and reading recovery

When you use study tools, we save your selected passages, private notes, highlight colours and revision choices with their subject, chapter, medium and passage references. Reading recovery records the section, position within the text, visited sections, completion choice and save timestamps so you can continue studying. Your language preference may also be saved in your browser.

Signed-in highlights and reading progress are stored under your account in the website database so they can be recovered on another device after sign-in. Guest reading recovery stays in that browser only and is not automatically added to an account. A pending account checkpoint is kept encrypted in the browser where supported and is unlocked by the site only for the authenticated account session; its key is not stored alongside that copy. Guest checkpoints are separate, unencrypted browser records. By default, changed reading positions are checked for local saving about every 4 seconds and account synchronisation about every 20 seconds, with additional save attempts when reading pauses or the page closes. An interrupted connection or abrupt shutdown can prevent a pending change from being saved.

Access and sharing

Your test history is not publicly displayed. You can access your own attempts after signing in; authorised site administrators may access records to operate and support the service. Authorised team members may access guidance information needed to handle your request.

We share relevant guidance details with your chosen institute only with your permission. We do not automatically send your account or test history to institutes. Submitting a request or creating an account does not sign you up for automated marketing or give blanket permission to circulate your details.

Highlights, notes and reading recovery are not publicly listed or automatically shared with institutes. Study tools show students their own records; there is no routine administrator screen for browsing private highlights. Authorised operators may still access the database and restricted backups when operating, restoring or supporting the service.

Retention and your choices

We keep guidance, account and study information as needed to provide the requested services, your study history and related support, or where retention is required by applicable law. Contact help@radhethevision.com to ask about your data, correct it, withdraw permission for further contact or sharing, or request deletion of account, guidance or test records. We may need to confirm that a request belongs to you before making changes, and will explain if any information must be retained.

With the current default settings, recent recovery history keeps up to 10 checkpoints for each chapter and medium. Scheduled cleanup removes history older than 90 days; the latest reading position and active highlights remain for the service until removed or erased with the account. You can remove highlights in My Highlights and reading records in Continue Learning. Deletion removes records from the active database; older copies in restricted backups expire independently under the backup retention settings and are not immediately removed by a website deletion.

Browser information

Sign-in cookies support access to your account. The website may save your language preference and a temporary copy of unfinished test answers in your browser. Only provide information needed for your request; do not submit OTPs, banking passwords or unnecessary identity documents.

Verified student accounts and profiles

Student registration collects a name, email address, mobile number, exam and study medium. You can also provide a target year, study goal and optional profile photo. Email verification codes are used during registration and each new password sign-in. A valid mobile-number format does not confirm ownership of that number. Profile photos are processed to remove image metadata and are available through restricted account access, rather than a public student directory.

Study access and activity

Reading and UPSC PYQs remain public. The website Print / PDF edition and tests require an account. Authorised administrators can manage a student’s access by subject, chapter and resource, and review account details, saved reading coverage, self-marked chapter completion and test performance to operate and support the learning service. Activity records distinguish a page opening, a test start or submission, a Print/PDF request and a denied request. A Print/PDF request does not prove that a file was saved or paper was printed. Activity and permission-change records are kept for up to 90 days under the default settings; current access choices and account profiles remain while needed for the service. Short-lived verification challenges and abuse-prevention records expire separately. Passwords and verification codes are not included in activity logs.

When access is denied, you can choose to contact our access helpline on WhatsApp at +91 8826460809. Opening WhatsApp is your choice; the website does not automatically send your study records or private notes there. Contact help@radhethevision.com for account correction, access and deletion requests.